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Southwest Airlines Reservations

About Southwest Airlines

Southwest Airlines Co. is a major American airline headquartered in Dallas, Texas, and is the world's largest low-cost carrier. The airline was established on March 15, 1967, by Herb Kelleher as Air Southwest Co. and adopted its current name, Southwest Airlines Co., in 1971, when it began operating as an intrastate airline wholly within the state of Texas, first flying between Dallas, Houston and San Antonio. The airline has more than 60,000 employees as of September 2019 and operates about 4,000 departures a day during peak travel season. The airline has scheduled services to 101 destinations in the United States and ten additional countries.

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Baggage

Screening and Identification

Checked baggage will be screened and is subject to physical inspection as mandated by the TSA. Customers may be required to present identification. We recommend placing identification both on the inside and outside of the baggage. Name labels are available at Southwest Airlines ticket counters. Once you've checked your luggage, make sure you receive a separate claim check for each piece of baggage you've checked. Check to make sure that the city shown on the claim check(s) matches your final destination.

Southwest Carry-On Allowance

1 personal item: FREE
1 standard carry-on bag: FREE

Size Restrictions

Personal: 18.5 x 13.5 x 8.5 inches (47 x 34.3 x 22 cm)
Standard: 24 x 16 x 10 inches (60 x 40.6 x 25.4 cm)
Lap Infant Carry-On Policy

Lap infants are not permitted a carry-on so any items would need to be included in the accompanying adult’s allowance.
Stroller Check Policy

Southwest allows strollers and car seats to be checked at the curb, ticket counter, or gate free of charge.

Southwest Checked Baggage Allowance

All checked bags must adhere to a max weight of 50 pounds (23 kg) and must adhere to max linear dimensions of 62 inches 9158 cm).

Southwest is the only Airline that provides TWO FREE CHECKED BAGS for all fares.

1st Bag: FREE

2nd Bag: FREE

3rd+ Bags: $75

Additional / Excess Baggage Fees

Overweight Fee: $75

Oversized Fee: $75

Can I Pre-pay for Baggage?

Southwest Airlines does not allow passengers the ability to pre-pay for luggage.

Unfortunately, this means passengers must pay at the ticketing counter at the airport.

Exclusions & Waivers

Military traveling on active duty or permanent change of station orders: 3+ bags FREE and no charge for overweight/ oversized bags. 

Some special sporting items fly free as well in substitution of one of the free bags.

Pet Reservations

Southwest Airlines accepts pets on a first-come, first-served basis until they reach their capacity. The total number of pet carriers on each flight is limited to 6, so passengers should make their pet reservations as soon as they confirm travel plans. You can call the Customer Service Team at 1-800-435-9792 to reserve a spot for Fido. Southwest Airlines does not accept pets traveling without a human companion and pets are not permitted to travel with unaccompanied minors.

Pets in the Cabin

Southwest Airlines allows customers to bring small pets (cats and dogs only) in the cabin on their domestic flights. Unfortunately, pets are not allowed to travel on international flights. Each customer is limited to carrying 1 pet carrier on board. Your carrier may contain up to 2 cats or dogs of the same species and will count as the customer’s carry-on bag. It needs to be small enough to fit under the seat in front of yours. Southwest does not require a health certificate or any other documentation from the customer’s veterinarian for pets to travel. The pet fee is $95 per pet carrier each way.

Pets in Checked Baggage

Due to extreme temperatures in the baggage hold on flights with Southwest Airlines, pets are not allowed to travel in the cargo area.

Carrier Guidelines

For pets traveling in the cabin, soft or hard-sided carriers should be a maximum of 18.5" x 8.5" x 13.5" (47 cm x 22 cm x 34 cm). They must be leak-proof, well ventilated, and small enough to fit under the seat in front. Your cat or dog must be able to stand up and move around the carrier with ease.